Upcoming System Maintenance

Notice: Promega will be performing essential system updates January 21–25.

Order processing and shipping will pause starting January 21 at 4:00 PM CST and resume on January 26.
Please plan to order in advance for any products needed during this timeframe.

Please contact Customer Service with any questions.

Return & Exchange Policy

Email Us: custserv@promega.com
Call Us: 608-274-4330
8am–5pm CST Monday–Friday

Return & Exchange Policy

Email Us: custserv@promega.com
Call Us: +1-608-274-4330
7am–6pm CST Monday–Friday

Due to the sensitivity of our products, we do not accept returns or exchanges, including those resulting from a purchasing error. Our commitment to product quality and performance prevents us from reselling returned goods. If you have any questions regarding our policy, please call us at 608-274-4330.

Questions on product choice?