Upcoming System Maintenance

Notice: Promega will be performing essential system updates January 21–25.

Order processing and shipping will pause starting January 21 at 4:00 PM CST and resume on January 26.
Please plan to order in advance for any products needed during this timeframe.

Please contact Customer Service with any questions.

GloMax®-Multi+ with Instinct Software Outdated Versions

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Download GloMax Multi+ Detection System Firmware (version 04.11.0) and
Software
(version 2.2.0) (.zip)

To perform the update, follow these steps:

  1. Copy the firmware files (af.ldf, ff.ldf and fc.ldf) provided to the root of the USB stick and insert into the USB drive on the instrument.
  2. Press the Ok button when asked to update firmware.
  3. Remove the firmware files from the USB stick after process is complete.
  4. Copy the executable file (*.exe) provided to the root of the USB stick and insert into the USB drive on the instrument.
  5. Press the Ok button when asked to update software.
  6. Remove executable file from the USB stick after process is complete.
  7. Run empty plate for each detection module as well as for each fluorescence optical kit immediately after SW/FW upgrade. It is not necessary to read the entire plate. Reading one well will be sufficient (e.g, select well A1 only).

Note: The empty plate runs will take longer than current reads and once this step is completed for each optical kit and module the normal expected plate read times will occur.